Terms & Conditions
Contract Terms & Conditions
All services purchased from Equilibrium Yoga and Wellbeing Centres must be preceded by the applicant acknowledging verbally that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Equilibrium Yoga and Wellbeing Centre, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.
If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract. Registration & Purchase To register or purchase from the Equilibrium Yoga and Wellbeing Centre online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
Terms & Conditions of Use
If you access and use this Web site (the "Site"), you accept and agree to be bound by and comply with these terms (the "Terms"). If you do not accept the Terms, do not use the Site.
All products and services of Equilibrium Yoga and Wellbeing Centres and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
The information, material and content provided in the pages of the Site (the "Information") may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.
Links from or to web sites outside the Site are meant for convenience only. Equilibrium Yoga and Wellbeing Centres do not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Equilibrium Yoga and Wellbeing Centres will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Equilibrium Yoga and Wellbeing Centres are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
Payment for Products & Services
All Credit Cards will be processed in British Pounds Stirling at the time of payment. Equilibrium Yoga and Wellbeing Centres are not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Refund & Cancellation Policy
Sessions Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended. Cancellations must be made in person at the centre desk, by telephone call or by email
Private Training - If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time (in person, by telephone or email), it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed. Any sessions missed with less than 24 hours notification are forfeited. If you have not already paid for the session, your account/card will be charged for the full amount of the session. If no card/account information is present, no further sessions will be conducted until the outstanding payment is received. Additionally, reserved time slots may be lost if payment is not made in a timely manner. Cancellations can be made in person at the centre desk, by telephone call or email
Pre-paid classes are refundable, If you are unable to attend a program due to circumstances out of your control (determined on a case-by-case basis by our administration), we can offer you a refund if you notify us prior to your session start date. If we are notified after your session begins, we can only give you a credit towards another program. This credit is nontransferable and accounts for only the sessions remaining in your program at the time you requested cancellation. There is no cash refund. There is no refund for merely changing your mind! We are here to get you results and these results cannot be achieved if you fail to attend the program! This is not negotiable.
If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time in person at the centre desk, by telephone call or email, it MAY be possible to make the session up at a later date or with a different group. However, this cannot be guaranteed. Any classes missed without 24 hours notification are forfeited. If you have not already paid for the class, your account/card will be charged for the full amount of the session.
Fitness Equipment and Accessories
May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged. Products which are defective or damaged upon arrival may be returned immediately for exchange. Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information on the contacts page of this web site. Customers are responsible for all shipping charges on exchanges or refunds. Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product
Books, DVD's, Posters May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged. Products which are defective or damaged upon arrival may be returned immediately for exchange. Customers are responsible for all shipping charges on exchanges or refunds. Refunds are only available when an equivalent replacement in unavailable and customer does not wish to exchange for another product.
All refunds will be made to the debit or credit card the original purchase was charged to. Alternatively a cheque will be issued if the original sum was paid by cash or cheque.