Privacy Policy - Updated May 2018

Your Privacy - Equilibrium Peterborough Ltd respects your privacy and pledges to maintain the confidentiality of your personal information.  All personal information you share with us is maintained in accordance with the Personal Information Protection and Electronic Documents Act (2000).   References to Equilibrium Peterborough Ltd may include its affiliates, depending on the context. For questions regarding our privacy policy please express this in writing to: Privacy Policy, Equilibrium Peterborough Ltd, 31-32 Aston Business Park, Shrewsbury Avenue, Woodston PE2 7BX. Legal Obligation of Information Release - 
Equilibrium Peterborough Ltd will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Equilibrium Peterborough Ltd's interests. We will seek to ensure that any proposed disclosure is required in the
circumstances and then ensure that we disclose only the information that is required.

Equilibrium Peterborough Ltd takes the security and privacy of our customers very seriously. This Privacy Policy is designed to provide you with important information about Equilibrium’s use of personal data as required by the EU GDPR.

Your Personal Data –
Equilibrium stores the following information about its customers:
-Information that you provide during any voluntary or mandatory registration process (such as first and last name, company name, email address, phone number, billing address or credit card information, geographic location ), when you call or email us or when you use our services will be stored by Equilibrium via our online booking software (MindBodyOnline).
-Information about your class attendance and membership status.
-Payment information that you provide to us through Mind Body Online or otherwise when you purchase some of our products or services, including credit card data.

Use of Your Information - Equilibrium Peterborough Ltd obtains most of our information through the signing of waivers and completion of Par-Q forms. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian, coaches or whoever is registering you in a programme and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Equilibrium Peterborough Ltd or its affiliates will take place only under the following circumstances:
 (a) When you give consent – We will disclose your personal information when you have given consent.
 Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a programme, programme withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Equilibrium Peterborough Ltd and its affiliates and programming. This consent is optional and you can decide to withdraw it at any time. 

Information collected by Equilibrium Peterborough Ltd about its users is used internally by authorized employees of Equilibrium Peterborough Ltd for the following reasons:
 - To process payment.
 - To register you in the programme of your choice.
 - To update you when required of any possible changes of the planned services at Equilibrium Peterborough Ltd.
 - To determine those areas, features, and services that are valued the most and found most helpful.  
  - Also, we collect information to determine the appropriate participation in the activities and services provided at the Equilibrium Yoga and Wellbeing Centres and on our site.

Securing Your Information - The Equilibrium Peterborough Ltd website uses sophisticated security and safeguard measures to protect users' information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site. 

MINDBODY
You can read our online booking system’s Privacy Policy here: Mindbodyonline Privacy Policy
Where is MINDBODY’s consumer data stored? Where are MINDBODY’s backup servers located?
MINDBODY stores all data in servers and backup servers located in the United States. MINDBODY has Privacy Shield certification which complies with GDPR regulations related to transferring data outside of the EU. Click here for a detailed explanation of how the Privacy Shield requirements align with the new GDPR guidelines.

The following MINDBODY auto emails are considered operational (meaning you will receive them even if you have opted out of all communication preferences)
-Appointment Confirmation
-AutoPay Failed Notification
-Client Schedule
-Forgot Login Information
-Gift Card Delivery Email
-Purchase Receipt

Equilibrium’s Communications-
If you have actively opted in, you will receive our monthly e-newsletter with special offers, updates, event invitations and more in addition to the very occasional email tailored to your interests/visit history. We do our utmost to ensure these updates are relevant and we are mindful to not spam your inbox.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.